IMPORTANT - HOW TO CLAIM
Following an accident, you must call Land Rover first before your motor insurer on 0330 100 8702 in order to have your excess charges reimbursed under Excess Protect. Please note that if you call your insurer first this policy will not be able to reimburse you.
The specialist Land Rover team will take care of the insurance claim service for you and ensure your vehicle is repaired at a Land Rover approved body shop using genuine Jaguar parts. You will also have use of a free courtesy car for the duration of the repair.
Land Rover Excess Protect Terms and Conditions
To redeem your Excess Protect voucher, you must call Land Rover First on 0330 100 8702 after a vehicle accident and before your insurer. Complimentary Excess Protect is available to customers who purchase a new or approved used Jaguar and who also apply for Complimentary 7 Day Insurance. Voucher is valid for one year, only one voucher can be issued per vehicle and the voucher can only be used once. Standalone glass claims are excluded. Excess Protect will only apply if you call Land Rover First following an accident, your claim is managed by Jaguar Accident AfterCare and your vehicle is repaired by a Land Rover Approved Repairer.
Where we accept your vehicle for repair we will pay up to £250 cash back towards any policy excess paid by you. You will be required to pay the repairer your applicable Motor Insurance Policy Excess. Once the repair is completed and your insurer has settled the claim we will refund you £250 or the value of your excess whichever is the lower. Nothing in this offer obliges us to accept any vehicle for repair. Where we manage the vehicle repair, we will do so in conjunction with your motor insurer if the accident was your fault or the other driver's insurer if they were at fault and have accepted liability.
Accident recovery is provided when Land Rover First handles your insurance claim on your behalf with your insurer. The repair cost must be settled by your insurer.
The Excess Protect Voucher and the Call Land Rover First service are provided on behalf of Jaguar Land Rover Limited by Retention UK Ltd registered in England and Wales Company No.05687158, Batchworth House, Church Street, Rickmansworth, Herts WD3 1JE which is regulated by the Claims Management Regulator in respect of regulated claims management activities.
